Booking Reservations
It is desirable that all appointments are pre booked as it cannot be guaranteed that appointments will always be available at short notice.

Checking In
In order for all relevant forms to be filled in  prior to treatment (so that full treatment time can be given) it is recommended that you arrive 10 minutes before your appointment time.

Mobile phones
It is kindly requested that clients turn their phones, and other electronic devices onto silent mode. To ensure their treatment and other clients treatments are not disturbed.

Cancellation of Appointments
If you are unable to attend your appointment I request that you give at least 24 hours notice by phone, email, or social media message.

Missed Appointments
Will be followed up and the full treatment charge may be charged. All subsequent appointments will require full payment at the time of booking. This payment will be non-refundable and the appointment cannot be changed or moved without our agreement.

Privacy Policy
All information collected from you is held secure and confidential. No information is passed to a third party.

Appointment Confirmation
I may contact you, using one or more of your chosen methods of communication in order to confirm and remind you of your appointment.

Prices and Appointment Availability
All prices are subject to change without prior notice. The range of treatments available is subject to availability.

Spray Tanning
If you’ve booked a spray tan treatment with us, we advise that you wax 48 hours beforehand or shave at least the day before. This allows the skin to recover and the pores to close, preventing tell-tale blotches.

Exfoliate and moisturise the skin the day before;  concentrating on moisturising the knees, heels and elbows.  Do not moisturise on the day of your tan.  On the day of your spray tan, we ask that you don’t wear your best underwear, as silk and satin may stain, wear loose clothing for when your journey home.

Patch Testing
Patch tests are compulsory a minimum of 48hrs prior to having certain treatments or if you have not had a treatment in the last 6 months at this salon.

Appropriate Clothing To Wear For Treatments
You may wear your own underwear/ swimwear, If you’ve booked a body massage. Towels will be used to keep much of you covered, with the exception of the individual areas that are being worked on. This ensures you keep your modesty and also that the towels keep you warm and comfortable. When preparing for your massage we ask that you remove all clothing with the exception of your underwear and get yourself comfortable on the treatment couch, covered by a towel.

Health Concerns, Doctors Supervision and Pregnancy
If you have any health concerns, are under doctor supervision or are pregnant, then please let me know of this when booking your appointment. In some cases, a doctor’s note may be required before treatment can commence. Special precautions must be made if you are pregnant, so please ensure you make me aware of this when booking.

Valuables
We advise you not to bring valuables with you.We are unable to accept responsibility for looking after your personal belongings and for any loss or damage incurred.